AOA Billing & Coding Help Desk

Expert Answers. Real-Time Guidance. Confidence in Every Claim.

Billing & Coding Help Desk Header

The AOA Billing & Coding Help Desk is an exclusive benefit of Colorado Optometric Association (COA)/AOA membership, designed to help doctors of optometry build stronger, more successful practices. 

It brings together trusted coding expertise, reimbursement support and practical resources into one streamlined experience, making it easier to find the answers you need, support accurate reimbursement and spend more time focused on patient care. 

Explore the Help Desk

Additional Coding Resources

Joyce D. Ardrey, CPC
Consultant
918.520.6042
jardrey@outlook.com

About the AOA Billing & Coding Help Desk

Whether you're looking for a quick coding reference or personalized guidance, the Help Desk connects you to the right resource based on what you're trying to accomplish.

Included with your membership:

  • Ask the Coding Experts - Get personalized answers to coding and reimbursement questions from AOA experts.
  • AOA Coding Today - Search CPT, ICD-10 and HCPCS codes with optometry-specific guidance.
  • Optometry Guide Coding Library - Download quick-reference coding resources.
  • Coding Education - Build confidence with coding-focused CE through AOA EyeLearn.
  • Denials & Reimbursement Support - Report reimbursement and payer concerns while accessing practical guidance.

Why Doctors Use It

Every day, doctors make coding decisions that impact reimbursement, compliance and practice efficiency. The Billing & Coding Help Desk helps members save time finding trusted answers, support accurate coding and reimbursement, build confidence in coding decisions and access expert guidance specifically designed for doctors of optometry, allowing more time to focus on patient care.

An Exclusive Benefit of COA & AOA Membership

The Billing & Coding Help Desk is one of the many practical resources available exclusively through joint Colorado Optometric Association/AOA membership.

Already a Member?

Log in to access the Billing & Coding Help Desk and explore your member benefits. 



Not Yet a Member?

Discover how COA/AOA membership helps doctors build stronger, more successful practices through trusted coding expertise, reimbursement support, education, advocacy and exclusive professional resources.

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